For customer enquiries, please contact:

Telephone: 01782 401 100

Payments can be made via card online, over the phone or via our app. See more details on our FAQ pages here.

Our Telephone line offers a 24/7 automated card payment line system out of office hours. Please use your Advantis 8-digit reference number (not client reference) when making any payment

Fax : 01782 747575

For client sales or media enquiries, please contact:

Telephone: 01782 400 400
(choose option 4)

Our head office address for written correspondence is:

Advantis Credit Ltd
Minton Hollins Building
Shelton Old Road
United Kingdom


If you have a disability, a physical or mental health condition, or just need extra support because your circumstances have changed, we have a range of ways to help make contacting us easier.

Let us know if you need any additional support or If you need information in a different format like accessible PDF, large print, or easy read, by getting in touch in one of the below methods:
• email
• call us on 01782 401 100
• chat with us live using the webchat button bottom-right on this page


If you’d like to leave us some feedback, please fill in our feedback form.



For information on how to make a complaint, please click below.


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