Advantis prides itself on providing a high quality, high standard of service to all their clients.

Advantis is regulated by the Financial Conduct Authority (FCA), and is fully compliant with the principles of Treating Customers Fairly (TCF) and the applicable rules laid out by the FCA for business conduct & debt collection. Regular internal & external quality audits ensure all aspects of our service consistently meet the high standards set by ourselves, and our clients are welcome to audit activity at any time. Advantis is also a member of the Credit Services Association (CSA).

Advantis is also registered under the Data Protection Act, registration no. Z9042014.

Commitment to Quality

As part of our commitment to quality, we adhere to a number of Industry standards:

  • PCI DSS level 3.2 Compliant
  • Credit Services Association (CSA) Collector Accreditation Initiative (CAI) certified
  • A participant in CSA Continuous Improvement Programme (CIP).

We have also achieved a number of accreditations in relation to the following business practices:

  • ISO 27001 – Information Security Management
  • ISO 9001 – Quality Management
  • ISO 22301 – Business Continuity Management
  • ISO 14001 – Environmental Management
  • OHSAS 18001 – Health & Safety Management
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